Categories
Change Management

Radio Therapy 2

This is day two of my cancer treatment. I am writing about the radio programmes that I have enjoyed since boyhood. One radio show per treatment.

I was lucky enough to live in the US for four years towards the end of my corporate career. I was excited at the prospect of moving to Northern Virginia and expecting to enjoy lots of things about the American way of life. I had rather low expectations, however, mostly confirmed by experience, about the quality of radio and TV that I would encounter. One exception was much of the content provided by NPR, National Public Radio. NPR is funded by corporate and private contributions; no licence fee in the States. One particular show, produced by NPR affiliate, WBEZ Chicago, was an important part of Saturday mornings in those days and I continue to listen back in the UK.

Wait, Wait Don’t Tell Me is a current affairs quiz hosted by playwright Peter Segal. In normal times there was a live audience. The panel, appearing live or dialling in from distant homes, is made up of journalists, commentators and satirists of various colours. It leans rather to the left, at least by US standards. During the Trump Election campaign, there was a period of several months when the first question sought the identity of the perpetrator of some absurdity of the week. The answer was always Donald Trump.

A favourite panelist is cat loving Paula Poundstone who has had a chequered past herself but somehow has always bounced back perhaps simply because she is just plain funny.

Wait, Wait invites listeners to dial in and answer, mostly quirky, news questions, triggering some lively banter from the panellists. Success is rewarded with a personalised answerphone recording featuring the dulcet tones of scorekeeper Bill Kurtis.

An eclectic collection of guest interviewees appear as part of the show. Recent guests include actor Don Cheadle, astronaut Christina Koch and figure skater Adam Rippon. As well as answering their quota of news related questions, they offer insights into their interesting lives.

Brits tend to look down their noses at American humour (actually most sorts of comedy not invented here). Here is one way to put the record straight.

Categories
Change Management Communication Politics South Africa

Transformation Fatigue

As I write, Jacob Zuma, the discredited President of South Africa, is considering his position having been recalled, finally, by his party. South Africa is in the third decade of one of the most ambitious change programmes the world has seen. Understandably, transformation fatigue has set in. People are disappointed by the lack of progress towards a more equal society and angry that the party of liberation, the African National Congress, has incubated corrupt leadership of which Zuma is the prime example. South African’s were not fooled by Zuma’s desperate, drowning gestures, for example offering free university education without a plan or funds.

Strong leadership with absolute integrity is critical to the success of the programme. Such leadership sets realistic expectations, sticks to the plan, defines tangible milestones and communicates relentlessly to celebrate even small successes along the way. A programme led by leaders that have lost the confidence of the people cannot succeed. Communications are ignored or discounted as lies. The vision is forgotten.

The saving grace for South Africa is its constitution.

Categories
Change Management

Flippen Lekker Mangos

I am in my adopted country of South Africa escaping the northern winter. If ever there was a country that should understand change management it is this beautiful nation. The transition from white rule to democracy in the early 1990s has been much written about like its starring character, Nelson Mandela. The white leaders of apartheid South Africa came to understand that the case for change was

Categories
Brexit Change Management Communication

Brexit Plus Plus

My regular readers will know that I am not a fan of the invented word coined for the UK’s decision to leave the European Union. If you are based in the UK it is impossible to go more than an hour or two without hearing the ghastly word. A new, ugly vocabulary has sprung up to describe the type of relationship we might have with the EU in future and to disparage particularly those, like me, that would like to keep all our options open until we know more about what we are doing to ourselves. Our expensively educated leaders are adept at word invention. Just yesterday we had